Prime Impex / Legal

Privacy Policy

Effective date: September 16, 2026 · Version 2026-09-16-r2

Prime Impex LLC (“Prime Impex,” “we,” “us,” or “our”) respects your privacy. This policy explains how we handle information submitted through primeimpexusa.com and related communications.

Information we collect

We may collect your name, company, email address, phone number, equipment preferences, destination, budget, and message when you submit an inquiry. If you join our messaging program, we also record the mobile number, timestamp, consent status, consent wording/version, policy versions, source page, and limited request metadata needed for audit and security.

How we use information

We use information to respond to equipment requests, locate and discuss equipment, prepare quotes, coordinate inspections and transportation, provide customer service, send requested SMS/MMS communications, improve the website, prevent abuse, and maintain business records.

SMS and mobile information

Mobile opt-in information and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with operational service providers that help us host the website, store records, or deliver requested communications. These providers may use information only to perform services for Prime Impex.

Website and service providers

Our hosting provider and technical service providers may process server logs such as IP address, browser, device, timestamps, and requested pages. We do not use this site to collect payment card information. Equipment transactions currently use wire transfers handled through separate business processes.

Retention and security

We retain inquiry and consent records for as long as reasonably needed for customer service, legal, compliance, and audit purposes. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may contact us to request access, correction, or deletion where applicable. For SMS, reply STOP to opt out or HELP for help. Opting out of messages does not affect other ways to contact Prime Impex.

Contact

Email info@primeimpexusa.com or call (561) 980-0900.